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Cantera customer care

Let’s
talk.

Questions about an order, delivery, a return or a product? Send us a message and our customer-care team will help.

Typical response timeWithin 1–2 business days
Customer-care hoursMonday–Friday · 9:00 AM–5:00 PM UK time
Start with a topic

What can we
help with?

Choose a topic and we’ll take you directly to the right place in the form.

Send a message

How can
we help?

Share the details below. If your message is about an order, include the order number so we can look into it more quickly.

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Useful information

You may find
the answer here.

Clear guidance about ordering, delivery and returns—available whenever you need it.

Customer care

Frequently asked questions

Answers about ordering, delivery, tracking, returns and refunds.

View FAQs →
Delivery

Shipping information

UK delivery scope, processing time, transit estimates and tracking.

View shipping policy →
Returns

Returns and refunds

The 30-day return window, item conditions, postage and refund timing.

View refund policy →

Clear about
who you’re contacting.

Cantera is a trading name of YOGA LTD, registered in England and Wales under company number 13506852.

Registered office: 28–35 Bordesley Street, Birmingham, United Kingdom, B5 5BL. This is an administrative address—not a visiting address, shop, warehouse, collection point or returns address.

View legal notice