Contact information

Last updated: August 30, 2026

Cantera customer care is available for questions about products, orders, delivery, returns and privacy.

Contact Cantera

Email: support@wearecantera.shop
Contact form: wearecantera.shop/pages/contact
Customer-care hours: Monday–Friday, 9:00 AM–5:00 PM UK time
Typical response time: 1–2 business days

Please include your order number when contacting us about an existing order. Do not include complete payment-card details or passwords in a message.

Business information

Trading name: Cantera
Legal business name: YOGA LTD
Company number: 13506852
Place of registration: England and Wales
Registered office: 28–35 Bordesley Street, Birmingham, United Kingdom, B5 5BL

The registered office is not a visiting address, shop, warehouse, collection point or returns address. Do not send returns there. Request return instructions through our Returns & Refunds Policy or by contacting customer care.

Shipping information is available in our Shipping Policy. Information about personal data and privacy requests is available in our Privacy Policy.