Terms of service
Last updated: 2 August 2026
These Terms of Service set out the rules and conditions under which Cantera provides access to its website and services.
Overview
This website is operated by FOOTBALL ACADEMY BOURNEMOUTH LTD. Throughout the site, the terms "we", "us", and "our" refer to Cantera. Cantera offers this website, including all information, tools, and services available here, subject to your acceptance of all terms, conditions, policies, and notices stated on this page.
By visiting our website and/or placing an order, you engage in our "Service" and agree to be bound by these Terms of Service, together with any additional policies referenced here or available by hyperlink. These Terms apply to all users of the site, including visitors, customers, and contributors of content.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any of our services.
Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have permission from a parent or legal guardian. You may not use our products for any unlawful purpose or breach any applicable laws. Any breach of these Terms may result in immediate termination of your access to our services.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding payment information) may be transferred over various networks. Payment details are always encrypted during transmission.
Accuracy of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. All content is provided for general information purposes only and should not be relied upon as the sole basis for making decisions.
Changes to Services and Prices
Product prices may change without prior notice. We reserve the right to modify or discontinue any part of the Service at any time without notice.
Products and Availability
Certain products or services may be available exclusively online and in limited quantities. These items are subject to return or exchange only in accordance with our Refund and Return Policy.
Billing and Account Information
We reserve the right to refuse or cancel any order. You agree to provide current, complete, and accurate information for all purchases made through our store.
Optional Tools
We may provide access to third-party tools over which we have no control. Your use of such tools is entirely at your own risk.
Third-Party Links
Our Service may include links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites.
User Submissions
If you submit feedback, ideas, or other content, you grant us the right to use and share that material without restriction. You agree not to submit unlawful, harmful, or defamatory content.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Errors and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions, and to update information at any time without prior notice.
Prohibited Uses
You may not use the site or its content for unlawful purposes, to violate any laws or rights, to distribute malicious software, or to engage in any activity that may harm the Service or other users.
Disclaimer and Limitation of Liability
Our services are provided "as is" and "as available." We do not guarantee that the Service will be uninterrupted or error-free. To the fullest extent permitted by law, Cantera shall not be liable for any damages arising from your use of the website or services.
Indemnification
You agree to indemnify and hold harmless Cantera and its affiliates from any claims arising from your breach of these Terms or your violation of any law or third-party rights.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.
Sizing, Product Care and Personalisation
Sizing guidance is published on every product page. Fan Version shirts are cut with a little more room and run true to size. Player Version shirts are cut closer and run small. Where measurements are provided, they are approximate and allow for normal manufacturing tolerance.
Our shirts are made from breathable polyester and should be machine washed cool and inside out, hung to dry rather than tumble dried, and not ironed over the badge. We are not responsible for damage, shrinkage, or loss of print caused by washing or drying outside these instructions.
Where you choose to add a name and number, the shirt is printed to your instruction and cannot be resold. Personalised shirts are therefore final sale and cannot be returned or refunded, except where we have made the error, such as sending the wrong size or misprinting the name you supplied. It is your responsibility to check the spelling and number before placing the order.
Termination
These Terms remain effective unless terminated by either you or us. We may suspend or terminate access immediately if you breach these Terms.
Entire Agreement
These Terms, together with our other posted policies, constitute the entire agreement between you and Cantera regarding your use of the Service.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Changes to These Terms
You can review the most current version of these Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting changes to our website. Continued use of the site constitutes acceptance of those changes.
Contact Information
Website: wearecantera.shop
Business Name: FOOTBALL ACADEMY BOURNEMOUTH LTD
Company Number: 16437662
Registered Office: 2 Grantham Road, Bournemouth, England, BH1 4NW, United Kingdom
(Not a visiting address or return address)
Email: support@wearecantera.shop
Phone Number: +44 7446 363842
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+00:00)
We aim to respond to all enquiries within 1–2 business days.